Frequently Asked Questions

You can get a quote by visiting our website and filling out the quote request form with details about your shipment. Alternatively, you can contact our customer service team directly.

Our operating hours are from 9:00 AM to 6:00 PM, Monday to Friday. We also offer 24/7 customer support for urgent inquiries.

Less-than-Truckload (LTL) shipping is used for smaller shipments that do not require a full truck, while Full-Truckload (FTL) shipping is for larger shipments that fill an entire truck.

Shipping rates are determined based on several factors, including the type of freight, weight, dimensions, distance, and mode of transportation.

For international shipping, you typically need a commercial invoice, packing list, bill of lading, and any necessary customs documentation.

You can track your shipment using the tracking number provided at the time of booking. Enter the tracking number on our website’s tracking page to get real-time updates on your shipment’s status.

If your shipment is delayed, please contact our customer service team for assistance. We will provide you with the latest updates and work to resolve any issues as quickly as possible.

Proper packaging is crucial to ensure the safety of your items during transit. Use sturdy boxes, adequate cushioning materials, and secure all items to prevent movement.

Yes, we offer temperature-controlled shipping for perishable and sensitive goods.

You can contact our customer support team via phone, email, or live chat on our website. Our team is available 24/7 to assist you with any inquiries or issues.

If you need to change your shipping details, please contact our customer service team as soon as possible. We will do our best to accommodate your request and make the necessary adjustments.

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